Thank you for choosing VZORA for your shopping needs. We are dedicated to providing you with the best possible service, including a transparent and efficient shipping process. Please review the following information regarding our shipping policy:
1. Processing Time
- Orders are typically processed and shipped within 1-2 business days after payment confirmation.
- Processing times may vary during peak seasons or due to unforeseen circumstances, but we strive to fulfill orders as quickly as possible.
2. Shipping Methods and Carriers
- We offer various shipping methods to accommodate your needs, including standard, expedited, and express shipping options.
- Shipping carriers may include but are not limited to Fedex & UPS, depending on your location and selected shipping method.
3. Estimated Delivery Time
- Estimated delivery times vary depending on your location, shipping method, and carrier. Typically, orders arrive in around 3 business days.
- Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.
4. International Shipping
- We offer international shipping to select destinations. Additional shipping charges, customs duties, and taxes may apply.
- Please note that international orders may be subject to longer transit times due to customs clearance procedures.
5. Order Tracking
- You can track the status of your order by using the tracking information provided in your shipping confirmation email.
- If you encounter any issues with tracking your order, please don't hesitate to contact our customer service team for assistance.
6. Shipping Restrictions:
- Some items may be subject to shipping restrictions based on their size, weight, or contents. Please refer to product descriptions for any specific shipping restrictions.
- We do not ship to P.O. boxes or APO/FPO addresses at this time.
7. Order Changes and Cancellations
Once an order has been placed, changes or cancellations may not be possible due to our streamlined processing system. Please review your order carefully before completing your purchase.
8. Shipping Damage or Loss
In the rare event that your order arrives damaged or is lost in transit, please contact us immediately to initiate a resolution process. We will work diligently to resolve the issue and ensure your satisfaction.
9. Holiday Shipping
During holiday seasons or peak periods, shipping times may be subject to delays. We recommend placing your orders in advance to ensure timely delivery.
10. Contact Us:
If you have any questions or concerns regarding our shipping policy or your order, please don't hesitate to contact our customer service team. We are here to assist you every step of the way.
Policy Updates
We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Thank you for choosing VZORA for your shopping needs. We appreciate your business and strive to provide you with an exceptional shopping experience.
