After placing your order. The delivery time for your order depends on the delivery address. Generally, the order will take less than 2 business days to process, and shipments are delivered within 3 to 8 business days. Please note that this estimate may vary based on factors such as shipping method, carrier services, and any potential delays during transit. For each shipment, we will provide you a tracking information for more specific delivery information.

We work with reputable carriers such as UPS, FedEx, and USPS to ensure reliable and timely delivery of hardware products.

Yes, you will receive a tracking number via email once your order ships. You can use this tracking number to monitor the status and estimated delivery date of your shipment.

We offer a 30-day return policy for hardware products. If you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange, provided the item is in its original condition and packaging.  For details, please refer to the Return Policy page.

Yes, we provide 24-month warranty on our products. Please refer to the product description or contact customer support for details on specific warranty terms and coverage.

If you need to cancel or make changes to your order, please reach out to our customer support team promptly. We will make every effort to assist you, taking into account the current status of your order. If your order has not yet been shipped, there is typically no charge for cancellation or modifications. However, if the order has already been shipped, both the outbound and return shipping costs will be deducted from the refund amount. Please contact us as soon as possible for further assistance.

Shipping fees vary based on the size, weight, and destination of the hardware product. You can view the shipping costs during checkout before completing your purchase.

Yes, while our primary focus is on the U.S. market, we do provide international shipping options. Keep in mind that shipping times and fees can vary based on the destination country. We recommend checking the international shipping options available during the checkout process for more details specific to your location.

Yes, if your hardware product arrives damaged or defective, please contact us immediately for assistance. We will guide you through the process of returning the item and will assess the nature of the issue to determine if it qualifies for a return or replacement. It's important to keep the product in its original packaging during this process. Please note that if the damage is determined to be caused by physical or other reasons beyond the product's original condition, we reserve the right to charge a restocking fee. Our goal is to ensure a fair and efficient resolution for all returns related to damaged or defective products.

You can reach our customer support team via email, phone, or live chat. Visit our website's contact page for more information on how to get in touch with us regarding product inquiries.